1. Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the product within 30 days of receipt for a refund or exchange.
2. Return Conditions
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the original receipt or proof of purchase
3. Return Process
To initiate a return, please contact us at infocenter@quunthalmyxaroth.world with your order number and reason for return. We will provide you with return instructions and a return authorization number.
4. Refund Processing
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 10-14 business days, depending on your card issuer's policies.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error.
6. Exchanges
If you need to exchange an item, please contact us first. We will provide instructions for returning the original item and placing a new order.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.
8. Late or Missing Refunds
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us.
9. Sale Items
Only regular priced items may be refunded. Sale items cannot be refunded unless they are damaged or defective.
10. Contact Us
If you have questions about our refund policy, please contact us:
Quunthalmyxaroth
2443 Park Central Blvd, Decatur, GA 30035, United States
Email: infocenter@quunthalmyxaroth.world